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POSAXchange is designed to seamlessly connect Lightspeed POS with external platforms like Walmart Marketplace / Amazon marketplace, enabling real-time sync of inventory, orders, and pricing. This integration helps retailers maintain Lightspeed as their single source of truth for all sales channels.
Item Data Synchronization
Key Features:
- Real-Time Sync: POSAXchange syncs item data from Lightspeed POS to external platforms, ensuring accurate product listings and inventory levels.
- Centralized Inventory: Lightspeed remains the master record for inventory, with updates pushed to connected marketplaces.
- Product Recommendations: POSAXchange offers suggestions on which items to list based on performance and demand.
Workflow:
- Retailers manage product details (SKU, price, quantity) in Lightspeed POS.
- POSAXchange pulls this data and syncs it with platforms like Walmart.
- Any changes in Lightspeed (e.g., price updates or stock changes) are reflected in real time across channels.
Order Synchronization
Key Features:
- Real-Time Order Management: Orders placed on external platforms are synced back to Lightspeed POS instantly.
- Unified Dashboard: POSAXchange provides a dashboard to view, cancel, or return orders across all channels.
- Inventory Adjustment: When an order is placed externally, Lightspeed inventory is automatically updated to prevent overselling.
Workflow:
- A customer places an order on Walmart / Amazon or another connected platform.
- POSAXchange captures the order and pushes it into Lightspeed POS.
- Inventory is adjusted in Lightspeed, and the order is visible for fulfillment.
Additional Capabilities
- Dedicated Support: POSAXchange offers onboarding and troubleshooting assistance.
- Mobile App Access: Available on iOS and Android for managing syncs and orders on the go.
- Multi-Channel Expansion: Retailers can expand to more platforms while keeping Lightspeed as the core system.
