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The integration between NCR Counterpoint and POSAXchange empowers retailers to increase their sales revenue by selling their items on marketplaces like Amazon and Walmart. By bridging NCR Counterpoint’s robust point-of-sale and inventory management system with POSAXchange’s cloud-based marketplace connector, businesses gain real-time visibility and control over their product catalog and order flow.

Item Data Synchronization

POSAXchange acts as a dynamic conduit, pulling comprehensive item data directly from NCR Counterpoint and making it accessible across connected marketplaces. This includes:

  • Product Titles & Descriptions
    Ensures consistent branding and messaging across platforms.
  • Pricing & Promotions
    Real-time updates to reflect current pricing strategies.
  • Inventory Levels
    Prevents overselling by syncing available stock across all channels.
  • Images & Attributes
    Supports rich listings with detailed specifications and visuals.

This synchronization eliminates manual data entry, reduces errors, and ensures that marketplace listings are always up-to-date with the latest information from NCR Counterpoint.

Marketplace Order Sync

POSAXchange captures orders from leading marketplaces such as AmazonWalmart, and others, and automatically pushes them back into NCR Counterpoint for centralized processing. Key features include:

  • Real-Time Order Import
    Orders are instantly reflected in NCR Counterpoint, enabling timely fulfillment.
  • SKU Matching & Validation
    Ensures that marketplace SKUs align with NCR Counterpoint’s item records.
  • Status Updates & Tracking
    Shipping confirmations and tracking numbers are sent back to marketplaces via POSAXchange.

This two-way sync ensures that all sales—whether in-store or online—are consolidated within NCR Counterpoint, providing a unified view of business performance.

Technical Highlights:

  • API-Based Integration
    POSAXchange leverages secure APIs to communicate with NCR Counterpoint and marketplace platforms.
  • Customizable Mapping Rules
    Retailers can configure how data fields align between systems.
  • Scalable Architecture
    Supports high-volume transactions and multi-location setups.
  • Dashboard & Alerts
    POSAXchange provides a user-friendly interface to monitor sync status, troubleshoot issues, and manage listings.

Business Benefits:

    • Operational Efficiency
      Automates repetitive tasks and reduces manual workload.
    • Inventory Accuracy
      Minimizes stockouts and overselling with real-time updates.
    • Omnichannel Visibility
      Centralizes data for better decision-making and reporting.
    • Faster Fulfillment
      Streamlines order processing and improves customer satisfaction.